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Polycom SoundPoint IP 650P Desk Phone

  • Sale
  • 662 CAD

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A commercial grade office phone that is very popular with hosted phone systems. The Polycom SoundPoint IP 550p delivers good value at the higher end of the SoundPoint Line With 6 x Call Appearances and HD Voice

Supported Phone Systems

About the Polycom SoundPoint IP 650P Desk Phone

Delivering revolutionary voice quality, an advanced feature set, and the expandability to support SoundPoint IP Expansion Modules Designed to appeal to both executive users who require advanced features and applications, and telephone attendants who need multiple line support, the Polycom SoundPoint IP 650 sets the standard for high-performance IP phones.

Revolutionary Voice Quality

The SoundPoint IP 650 is the first IP phone to use Polycom's revolutionary HD Voice technology to bring life-like richness and clarity to voice communications. Polycom HD Voice incorporates wideband audio for over twice the voice clarity, Polycom Acoustic Clarity Technology, as well as best-in-class system design to deliver unprecedented voice quality.

Advanced features and applications

The phone supports Microsoft® Lync® for telephony and presence, and interoperates with Microsoft® Lync® Server 2013. The SoundPoint IP 650 also features a USB port for software applications.

Enhanced call handling capabilities

The SoundPoint IP 650 accommodates 6 lines in standalone mode, and 12 lines as an attendant console, when equipped with SoundPoint IP Expansion Modules. The phone supports shared call/bridged line appearance, an essential feature for effective phone interaction between executives and their assistants. The phone's busy lamp field (BLF) functionality enables phone attendants to monitor the on-hook/off-hook status of key contacts, and dispatch incoming calls for those contacts more efficiently.


When equipped with up to three Polycom Expansion Modules, the SoundPoint IP 650 delivers the advanced call handling capabilities and enhanced user interface of a high-performance attendant console. Designed to improve productivity of telephone attendants, the SoundPoint IP attendant console allows effective and efficient management and monitoring of up to 24 simultaneous calls on up to 12 lines.

Intuitive user interface

The SoundPoint IP 650 delivers all of its capabilities through an intuitive user interface, featuring a backlit 320 x 160 graphical grayscale LCD display, easy-tonavigate menu, and a combination of 26 dedicated hard keys and 4 context-sensitive soft keys for easy access to essential telephony features.

Specification Sheet


More Specifications


  • Revolutionary voice quality — Polycom® HD Voice enables life-like interactivity, richness, and clarity of voice communications
  • Advanced features and applications
    • USB port for future applications
    • XHTML microbrowser

Backlit 320 x 160 graphical grayscale LCD

    • Integrated PoE support
    • Qualified for Microsoft Lync 2013
  • Advanced call handling capabilities
    • Six lines (standalone)/12 lines with Expansion Module(s)
    • Shared call/bridged line appearance
    • Busy lamp field (BLF)
  • Expandability—Supports up to three SoundPoint IP Expansion Modules for an attendant console application
  • Proven—Polycom is the leading independent supplier of standards based IP phones that are fully interoperable with key IP PBX and Softswitch platforms

Lines (direct numbers)

  • Up to 6 lines (standalone mode)
  • Up to 24 concurrent calls

Expansion module mode

  • Up to 48 line keys/appearances
  • Up to 47 remote party BLF line monitors
  • Up to 34 SIP registrations

Polycom SoundPoint IP Expansion Module Support

  • Supports up to three Expansion Modules


  • 320 x 160 backlit grayscale graphical LCD
  • White LED backlight with custom intensity control
  • Message Waiting Indicator (MWI) LED

Feature keys

  • 4 context-sensitive "soft" keys
  • 26 dedicated "hard" keys
    • 6 line keys with bi-color (red/green) LED
    • 8 feature keys
    • 6 display/menu navigation keys
    • Illuminated mute key
    • Illuminated headset key
    • Illuminated hands-free speakerphone key
    • Dedicated hold key

Headset and hearing aid compatibility

  • Dedicated RJ-9 headset port
    • Amplified headsets are recommended
  • Compliant with ADA Section 508
  • Hearing Aid Compatible (HAC) handset for magnetic coupling to approved HAC hearing aids
  • Compatible with commercially-available TTY adapter equipment

Audio features

  • Polycom HD Voice technology delivers life-like voice quality for each audio path—the handset, the hands-free speakerphone, and the optional headset
  • Full-duplex hands-free speakerphone
    • Type 1 compliant with IEEE 1329 full duplex standards
  • Frequency response—150 Hz–7 kHz for handset, headset and hands-free speakerphone modes
  • Codecs: G.722 (wideband), G.711 μ/A, G.729A (Annex B) and iLBC
  • Individual volume settings with visual feedback for each audio path
  • Voice activity detection
  • Comfort noise fill
  • DTMF tone generation/DTMF event

RTP payload

  • Low-delay audio packet transmission
  • Adaptive jitter buffers
  • Packet loss concealment
  • Acoustic echo cancellation
  • Background noise suppression

Call Handling Features

  • Shared call/bridged line appearance
  • Flexible line appearance (one or more line keys can be assigned for each line extension)
  • Busy Lamp Field (BLF)
  • Distinctive incoming call treatment/ call waiting
  • Call timer
  • Call transfer, hold, divert (forward), pickup
  • Called, calling, connected party information
  • Local four-way conferencing
  • One-touch speed dial, redial
  • Call waiting
  • Remote missed call notification
  • Intercom
  • Automatic off-hook call placement
  • Do not disturb function

Other Features

  • Clients Universal Serial Bus (USB)
    • Full Host Controller
    • Compliant with OHCI 1.1 specification
    • Support for Full-speed and Low-speed peripherals
    • Type-A receptacle interface
  • Local feature-rich GUI
  • Time and date display
  • User-configurable contact directory and call history (missed, placed, and received)
  • Customizable call progress tones
  • Wave file support for call progress tones
  • Unicode UTF-8 character support.

Network and Provisioning

  • Two-port 10/100 Mbps Ethernet Switch
  • Manual or dynamic host configuration protocol (DHCP) network setup
  • Time and date synchronization using SNTP
  • FTP/TFTP/HTTP/HTTPS server based central provisioning for mass deployments
  • Provisioning server redundancy supported
  • Web portal for individual unit configuration
  • QoS Support—IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DSCP
  • Network Address Translation (NAT) support—static
  • RTCP support (RFC 1889)
  • Event logging
  • Local digit map
  • Hardware diagnostics
  • Status and statistics


  • Transport Layer Security (TLS)
  • Secure Real-time Transport Protocol (SRTP)
  • Shipped with X.509 certificate installed
  • Encrypted configuration files
  • Digest authentication
  • Password login
  • Support for URL syntax with password for boot server
  • HTTPS secure provisioning
  • Support for signed software executables

Efficient Installation and Provisioning

  • Designed to make installation, configuration, and upgrade as simple and efficient as possible, the SoundPoint IP 650 boasts a two-port Ethernet switch and integrated Power over Ethernet circuitry. The SoundPoint IP 650 can be centrally configured and upgraded in the field from an FTP, TFTP, HTTP, or HTTPS server and supports provisioning server redundancy.


  • Built-in, auto-sensing IEEE 802.3af Power over Ethernet
  • External Universal AC Adapter (24V DC) Approvals
  • FCC Part 15 (CFR 47) Class B
  • ICES-003 Class B
  • EN55022 Class B
  • CISPR22 Class B
  • AS/NZS CISPR 22 Class B
  • VCCI Class B
  • EN55024
  • EN61000-3-2; EN61000-3-3
  • ROHS compliant


  • UL 60950
  • CE Mark
  • CAN/CSA-C22.2 No. 60950
  • EN 60950-1
  • IEC 60950-1
  • AS/NZS 60950

Operating Conditions

  • Temperature: 32–104° F (0–40° C)
  • Relative Humidity: 5–95%, (non-condensing)

Storage temperature

  • -40–160° F (-40–70° C)

SoundPoint IP 650 Comes With

  • SoundPoint IP 650 console
  • Handset with handset cord
  • Base stand
  • Network (LAN) cable
  • Universal power adapter (including country specific cord kit)
  • Quick Start Guide Size (Lx W x H x T)
  • 10.5 x 6 x 7.5 x 2.5 in, (26.5 x 15 x 19 x 6.5 cm)

Box Dimensions / Weight

  • 12.5 x 13.25 x 3.5 in
  • 2045 g (for all countries)

Master carton quantity

  • Five

Country of origin

  • Thailand


  • One year

Phone System Support Overview

Polycom enjoys a broad support of its phones within IP phone systems and particularily with hosted phone systems.  

When you buy a Polycom 650P Desk Phone from BuyPhonesOnline.ca, Helia will pre-configure the phone so that when you plug it in it will be ready to use right away.

  • 3CX Professional Phone System. - The Polycom 650P Desk Phone is supported by the 3CX Phone System.  This means is enjoys plug and play functionaity for configuration as well as Option 66 configuration as a local. 3CX does not support this phone as a remote phone though it can be provisioned with a vpn tunnel to the main site..  

Resources and Documents

View all Polycom Phones