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Polycom SoundPoint IP 335P Deskphone

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  • 305 CAD

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This office phone is very popular with hosted phone systems. We provide Canadian support. PoE ready, 2 x Call Appearances, 2.5mm headset jack.

About the Polycom SoundPoint IP 335P Desk Phone

Polycom SoundPoint IP 335

Entry-level IP phones with excellent sound quality and enterprise-grade telephony features.

The Polycom SoundPoint IP 335 phone is designed to bring a high-quality, cost effective solution to cubicle workers/call center operators through advanced telephony features and HD Voice technology, making voice communication more clear and productive. Utilizing its high resolution backlit display, RJ-9 headset port, and Polycom HD Voice technology, the SoundPoint IP 335 phone delivers a business grade telephony endpoint at an entry-level price.

Unsurpassed Voice Quality and Clarity

With a best-in-class design for high-fidelity voice reproduction, the SoundPoint IP 335 also incorporates wideband audio for over twice the voice clarity of standard phones. Patented Polycom Acoustic Clarity™ technology provides crystal-clear, noiseand echo-free audio, while hold, pick-up, transfer, and three-way local conferencing features make managing calls simple and intuitive. Capabilities such as shared call/ bridged line appearance, built-in xHTML microbrowser, and a RJ-9 headset port extend functionality for more advanced requirements.

Polycom Soundpoint IP335p Overview

Polycom Powers Smarter Conversations

The SoundPoint IP 335 is a key element in a broader Polycom portfolio of best in class solutions and services for voice, video, telepresence, and collaboration infrastructure. As a global leader in open standard Unified Communications (UC) solutions, Polycom's award-winning IP telephony and conferencing solutions make it easy for people to interact and maximize productivity over any network, in just about any environment, anywhere around the globe.


  • More efficient and productive conversations – Unparalleled clarity through Polycom HD Voice and patented Polycom Acoustic Clarity
  • Broad interoperability – Certified to interoperate with a broad array of SIP call control platforms to enable flexibility and choice for customers
  • Easy provisioning and management
    • Supports a wide range of industry standard methods to facilitate simple, large-scale deployment and management of devices
  • Intuitive interface – High resolution graphical 102 x 33 pixel grayscale LCD with adjustable backlighting

Specification Sheet


More Specifications


Lines (Direct Numbers)

  • Up to 2 lines with up to 8 simultaneous calls total


  • 102 x 33 pixel backlit grayscale graphical LCD
  • LED backlight with custom intensity control
  • Message Waiting Indicator (MWI) LED

Feature Keys

  • 3 context-sensitive "soft" keys
  • 2 line keys with bi-color (red/green) LED
  • 2 feature keys ("Menu" and "Dial")
  • 4-way navigation key cluster with center "Select" key
  • 2 volume control keys
  • Dedicated hold key
  • Dedicated headset key
  • Dedicated hands-free speakerphone key
  • Dedicated microphone mute key
  • Optional Messages Key

Headset and Hearing Aid Compatibility

  • Dedicated RJ-9 headset port
  • Compliant with ADA Section 508 Recommendations: Subpart B 1194.23 (all)
  • Hearing Aid Compatible (HAC) handset for magnetic coupling to TIA 504-A and ITU P.370 standards
  • Compatible with commercially available TTY adapter equipment

Audio Features

  • Polycom HD Voice technology delivers life-like voice quality for each audio path – the handset, the hands-free speakerphone and the optional headset
  • Full-duplex hands-free speakerphone
  • Type 1 compliant with IEEE 1329 full duplex standards
  • Codecs: G.722 (wideband), G.711 μ/A, G.729A (Annex B) and iLBC
  • Individual volume settings with visual feedback for each audio path
  • Voice activity detection
  • Comfort noise fill
  • DTMF tone generation/DTMF event RTP payload
  • Low-delay audio packet transmission
  • Adaptive jitter buffers
  • Packet loss concealment
  • Acoustic echo cancellations
  • Background noise suppression

Call Handling Features

  • Shared call/bridged line appearance
  • Flexible line appearance (one or more line keys can be assigned for each line extension)
  • Distinctive incoming call treatment/call waiting
  • Call timer
  • Call transfer, hold, divert (forward), pickup
  • Called, calling, connected party information
  • Local three-way conferencing
  • One-touch speed dial
  • Call waiting
  • Remote missed call notification
  • Intercom
  • Automatic off-hook call placement
  • Do not disturb function

Other Features

  • Interoperability with Microsoft LCS 2005 for telephony and presence
    • Compatibility with Microsoft Office Communicator and Windows Messenger 5.1 Clients
  • Enabled for Polycom Productivity Suite
  • Local feature-rich GUI
  • Time and date display
  • User-configurable contact directory and call history (missed, placed and received)
  • Wave file support for call progress tones
  • Unicode UTF-8 character support.

Protocol Support

  • IETF SIP (RFC 3261 and companion RFCs) Network and Provisioning
  • Two 10/100 Mbps Ethernet ports
  • Manual or dynamic host configuration protocol (DHCP) network setup
  • Time and date synchronization using SNTP
  • FTP/TFTP/HTTP/HTTPS serverbased central provisioning for mass deployments
  • Provisioning and call server redundancy supported
  • Web portal for individual unit configuration
  • QoS Support – IEEE 802.1p/Q tagging
  • (VLAN), Layer 3
  • TOS and DSCP
  • Network Address Translation (NAT) support for static configuration and "Keep-Alive" SIP signaling
  • RTCP support (RFC 1889)
  • Event logging
  • Syslog
  • Local digit map
  • Hardware diagnostics
  • Status and statistics reporting


  • Transport Layer Security (TLS)
  • Secure Real-time Transport Protocol (SRTP)
  • Encrypted configuration files
  • Shipped with X.509 certificate installed
  • Digest authentication
  • Password login
  • Support for URL syntax with password for boot server
  • HTTPS secure provisioning
  • Support for signed software executables


  • Built-in, auto-sensing IEEE 802.3af Power Over Ethernet (Class2)
  • External universal input AC adapter (optional4; 24V DC@500mA)


  • FCC Part 15 (CFR 47) Class B
  • ICES-003 Class B
  • EN55022 Class B
  • CISPR22 Class B
  • AS/NZS CISPR22 Class B
  • VCCI Class B
  • EN55024
  • CE
  • RoHS Compliant
  • GOST-R
  • A-Tick
  • C-Tick
  • KCC
  • NZ Telepermit
  • TRA


  • IEC60950-1
  • EN60950-1
  • UL60950-1
  • CAN/CSA C22.2 No.60950-1-03
  • AS/NZS 60950-1

Operating Conditions

  • Temperature: 0 to 40°C (+32 to 104°F)
  • Relative Humidity: 5% to 95%, noncondensing Polycom SoundPoint IP 335 Specifications

Storage Temperature

  • -40 to +70°C (-40 to +160°F)

SoundPoint IP 335 Comes with:

  • SoundPoint IP 335 console
  • Handset with handset cord
  • Base stand
  • Network (LAN) cable
  • Quick Start Guide
  • Product registration card


  • 6.7 in x 5.7 in x 6.9 in
  • (17 cm x 17 cm x 17.5 cm)


  • Phone weight: 1.9 lb (0.861 kg)5
  • Part Numbers /UPC Codes
  • 2200-12375-025/610807694670 for all markets except China

Unit Box Dimensions / Weight

  • 10 in x 4.2 in x 11.6 in (W x H x D)
  • (25 cm x 10.5 cm x 29.5 cm)
  • 2.9 lbs (1.3 kg)

Phone System Support Overview


Supported Phone Systems


Resources and Documents

Phone System Support Overview

Polycom enjoys a broad support of its phones within IP phone systems and particularily with hosted phone systems.  

When you buy a Polycom SoundPoint 335P Desk Phone from BuyPhonesOnline.ca, Helia will pre-configure the phone so that when you plug it in it will be ready to use right away.

  • 3CX Professional Phone System. - The Polycom SoundPoint IP 335P System is supported by the 3CX Phone System.  This means is enjoys plug and play functionaity for configuration as well as Option 66 configuration as a local. 3CX does not support this phone as a remote phone though it can be provisioned with a vpn tunnel to the main site..  

Resources and Documents

View all Polycom Phones